You've Got Questions, We've Got Answers.
What are the hours of operation for the Alister Sherman Oaks leasing office in Sherman Oaks, CA?
The leasing office hours are M-F 10 AM - 6 PM, Sat 10 AM - 5 PM, and closed on Sunday.
What floor plans are available at the Alister Sherman Oaks apartments in Sherman Oaks?
Alister Sherman Oaks offers an array of studio, 1- and 2-bedroom apartment homes options available.
Are pets allowed at Alister Sherman Oaks? What are the pet fees, rules, and restrictions at the Sherman Oaks apartment homes?
We love your furry companions and welcome up to two per apartment home. There is a monthly pet rent of $50 per animal. While we are huge fans of individuality (and the exotic), we have to ask that exotic pals, such as skunks and ferrets, find happy homes with a friend or family member. Please note that we reserve the right to disallow certain aggressive breeds of dogs and aquariums as per our pet addendum.
Does Alister Sherman Oaks in Sherman Oaks, CA have gated access? How do you enter the gate as a resident? How do guests enter the gate?
Our community offers gated access. Each resident receives a code or fob to enter the gate. Guests visiting Alister Sherman Oaks residents can be provided with a temporary code for entry.
Is there a parking garage available at Alister Sherman Oaks in CA?
We have a controlled-access parking garage at Alister Sherman Oaks.
How does a resident of Alister Sherman Oaks get a parking spot?
Alister Sherman Oaks offers reserved garage parking spaces as well as EV charging stations. There is one parking space included per bedroom.
Do you have on-site maintenance available at Alister Sherman Oaks in CA? How do I make a maintenance request as a resident?
Prioritizing our residents' needs, we proudly offer an on-site maintenance team at Alister Sherman Oaks. To submit a maintenance request, simply log onto your Resident Portal and our team will assist you as soon as possible. Please allow our team 48 hours to respond to your request.
What do I do if I have an after-hours maintenance request/emergency in my Sherman Oaks apartment home at Alister Sherman Oaks?
To submit an after-hours service request, you can use the Resident Portal or contact Milly, our virtual assistant. In case of an emergency, call the main phone number, describe the issue to Milly, who can then escalate it to our on-call service associate.
How do residents receive packages at Alister Sherman Oaks?
Packages are delivered to the Amazon lockers located on the first floor, near the fitness center. Residents receive an email with a code they can enter to retrieve the package.
Do the Alister Sherman Oaks apartments offer a valet trash service? Is there a recycling service offered?
We provide recycling services for our residents. There is one large blue receptacle at the north end and two near the south end of the UG level parking garage for recycling. There is also one green bin at each end for composting.
Is there an elevator available?
We offer an elevator at Alister Sherman Oaks.
When were the Alister Sherman Oaks studio, 1- and 2-bedroom apartments in Sherman Oaks, CA built?
The community was built in 1989.
What is the smoking policy at Alister Sherman Oaks?
At Alister Sherman Oaks, we are a 100% smoke-free community.
Has Alister Sherman Oaks in Sherman Oaks, CA been renovated?
Alister Sherman Oaks proudly completed renovations in 2017.
Does Alister Sherman Oaks have courtesy patrol?
We offer courtesy patrol at Alister Sherman Oaks.
Do the apartments have air conditioning?
Our apartment homes come equipped with air conditioning to keep you comfortable all year long.
What kind of appliances do the Alister Sherman Oaks kitchens have?
Our Sherman Oaks, CA apartment homes offer ENERGY STAR® stainless steel appliances.
Do the Alister Sherman Oaks apartments have full-size in-home washers and dryers?
Each apartment home comes with an in-home full-size washer and dryer, making laundry day a breeze!
What type of countertops do the homes have?
The kitchens at Alister Sherman Oaks feature quartz countertops.
Do the refrigerators have an ice machine?
Our stainless steel refrigerators come equipped with an ice machine.
Do the kitchen sinks at Alister Sherman Oaks have a garbage disposal?
Every stainless steel single-basin kitchen sink at Alister Sherman Oaks comes equipped with a garbage disposal.
Do the apartments have dishwashers?
Every apartment home comes equipped with a dishwasher in the gourmet kitchen.
What type of flooring is available in the studio, 1- and 2-bedroom homes?
Every studio, 1- and 2-bedroom home at Alister Sherman Oaks features wood-style plank flooring throughout.
Do the studio, 1- and 2-bedroom apartments at Alister Sherman Oaks have balconies or patios?
Our apartment homes offer a private balcony or patio in select homes.
Are the apartment homes at Alister Sherman Oaks wired for WiFi? Is WiFi included with my rent payment?
All homes at Alister Sherman Oaks are ready for residents to set up their own high-speed internet.
Do the apartments in CA have keyless entry? Do they have smart features?
Alister Sherman Oaks offers smart features such as smart thermostats in every home.
Is there a community pool at Alister Sherman Oaks? What are the hours of operation? What time of the year is the pool open?
At Alister Sherman Oaks, we proudly offer a pool that is open from 7 AM to 10 PM year-round.
Is there a fitness center? What are the hours of operation?
Alister Sherman Oaks offers a community fitness center available from 7 AM to 10 PM.
Is there a community grilling station?
We proudly offer a community grilling station at Alister Sherman Oaks for our residents to enjoy.
Are there Electric Vehicle/EV charging stations available at the Alister Sherman Oaks apartment homes community in CA? Is there a charge to use/rent the EV charging parking spot?
Alister Sherman Oaks offers EV charging spaces.
What kind of tours do you offer for the studio, 1- and 2-bedroom apartment homes at Alister Sherman Oaks?
We provide options for in-person tours and virtual tours. Schedule the tour that suits your needs best today!
What lease terms are available at Alister Sherman Oaks?
Our community offers a variety of lease terms to meet your needs. Please select an available home to view on our floor plans page for available lease terms.
Are utilities included in the rent payment?
Utilities are not included in the rent payment at Alister Sherman Oaks.
Is renter's insurance required for the studio, 1- and 2-bedroom apartment homes at Alister Sherman Oaks?
At the time of application, residents are automatically enrolled in the Resident Liability Program at $15 per month. This is the simplest and most cost-effective way to satisfy the insurance requirements of your lease. The resident liability program is not renters insurance and does not cover personal property contents or liability coverage to third parties (other residents). Residents have the option to opt-out of the program by supplying their valid third-party renter's insurance policy to MillCreek.ConfirmInsurance.com.
How do I apply to rent one of the studio, 1- and 2-bedroom apartment homes at Alister Sherman Oaks in Sherman Oaks?
You can apply by clicking here.
Do you accept Section 8 vouchers?
if approved for a Section 8 Voucher, you can apply to the community We can accept a voucher if it meets or exceeds the income limitations and the rent needs to be approved for the full amount or our building may not be approved by the program
How do I pay rent?
To make this as convenient as possible, there are several ways to pay rent. Our favorite is through the Resident Portal or Resident Portal Mobile App. Visit the community website and select 'Residents' to login and submit your payment. You can also download the Resident Portal Mobile App on your favorite Android or Apple device to pay your rent. We also accept e-check, MoneyGram, and credit card payments (service fees may apply).
We're also excited to announce that we are now accepting payments with Flex.
With Flex, you choose when and how you pay rent. Each month, Flex splits your rent into two payments: you pay part of your total rent up front and finance the rest with a Flex credit line. You have the flexibility to choose your second payment date to better align with your finances.
For questions about Flex Payments, please contact their customer support team by hitting “Contact Us” in the Flex app, or visiting their website at help.getflex.com.
When is rent due each month at Alister Sherman Oaks in CA?
Rent is due on the first of the month, with a grace period extending to the third day of each month. Late fees will start on the fourth day of each month.
Can the apartment homes at Alister Sherman Oaks in CA be sublet or listed on short-term rental platforms like Airbnb or VRBO?
Please note that listing your rental home on platforms like Airbnb and VRBO is not permitted as per the rental agreement. We appreciate your cooperation in maintaining the integrity and safety of our community.
How much is the deposit at Alister Sherman Oaks? What additional fees do I need to be aware of when renting a home?
What steps does Mill Creek take to prevent rental application fraud?
At Mill Creek, we use advanced fraud detection tools to protect both our communities and applicants. These include identity verification, income validation, and document authentication technologies that help flag altered or suspicious information. We also work with trusted third-party partners like Snappt and use screening tools that verify applicant data in real-time.
Do I need to complete a PetScreening Profile?
Yes — and we're glad you asked! At Mill Creek Residential, we believe pets are part of the family. That's why all residents are asked to complete a quick pet profile through PetScreening.com.
Even if you don't have a household pet, this step is required and helps us create a welcoming community for every resident.
🐾 Have a pet? There’s a $30 annual fee per household pet profile.
🐾 No pet or have an assistance animal? No fee required—just complete the profile so we have your info on file. Your lease process may be delayed if this step isn’t complete, so we recommend checking it off your list early!